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No one cares for your carpet like we do!
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Thank you and your staff for all you do for Fountainhead Apartments. You have saved us so much money over the years. I appreciate your ability to come out for emergencies and those last minute immediate move ins. My residents also love that when there is an emergency your guys go above and beyond. They pull carpet up and pull the water from the floor, the pad and the carpet and that is not seen very often. Your guys always do a great job and know how to come in and say hey this is going to need a little extra TLC and this is what it will cost. They are always willing to come out and give an estimate and aren’t afraid to say “we can’t save this one”. Your prices are also the best that I have seen. I cannot express enough the great customer service I always receive as well. From the phone call to the carpet clean, your staff are always very professional and very pleasant. Thank you so much for everything.
Jeniffer Emerson - Property Manager Fountainhead Apartments

I started out in the apartment industry as a leasing agent. Universal Carpet Care was already being used at the property, and they were doing an amazing job. As I worked my way up the ladder I have switched properties and companies which has given me the opportunity to see the quality of work from other carpet companies in our area, and needless to say they did not come close to Universal Carpet Care.
Now that I manage my own property I am proud to say that I am a loyal customer to Universal Carpet Care. Their honesty, kindness, quality of work, and willingness to jump at the last minute is hard to find in this industry and now that I’ve found it I will be taking them everywhere I go!
Amber Jett - Community Director Madison The Woodlands

I have been using Universal Carpet since their inception and have absolutely no desire to use any other company. Their quality of work is second to none, I can trust them to get the job done and can always count on a reasonable cost. The staff is excellent to work with, extremely responsive and thorough.
I cannot say enough good things about this company, it all starts with the owners- Adam & Sarah and goes right on down the line!

Stacy Fizer
Property Manager, Regency North Apts & Park Edge Apts